Rosemont, Illinois Hotel Customer Review

Crowne Plaza Chicago O’Hare Hotel & Conference Center Customer Reviews

Whether you’re traveling to the Chicago area for work or play, you’ll find all your lodging needs met at the upscale Crowne Plaza Chicago O’Hare. Our Rosemont, Illinois hotel and conference center prides itself on offering a wealth of well-appointed accommodations and the ultimate in hospitality. Premium amenities are plentiful and include three onsite restaurants, swimming pool, concierge desk, business center, expansive meeting facility and high-speed Internet access in public areas. Find out all about our full-service hotel by reading the following guest reviews.

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Recent Customer Reviews

"This is the 2nd meetings/awards dinner that we had at your hotel. Everyone involved did an excellent job of seeing that our needs were met. Thanks!"

"We are very happy with all of our meetings that have been held at your facility. We continue to get good service and continue to hold our meetings at your hotel"

"The staff did a great job. I was very impressed by the staff in general, especially with work ethic. I personally witnessed department heads dealing with issues directly."

"Sometimes you can go to places and they look down upon young people, kind of see them as a nuisance (which sometimes they can be). The hotel staff however was very kind and courteous to our students, which made for an excellent conference."

"The wait staff at the Crowne Plaza was excellent. There was one specific lady that was so warm and welcoming. Whenever I needed anything (I was late to the meals sometimes), she would see me and quickly bring me a meal. Our conference attendees were treated very kindly and with a lot of respect from the Hotel Staff. There was a gentleman who looked after us on Saturday morning and he was very good. I asked for coffee and he went way beyond the call and got a coffee station setup for all the adults, excellent service"

"Hi Crowne Plaza,
Finially home in Denmark, I would like to send a great "Thank You" for a fine stay in your hotel from the 15th to 18th of November, while attending the fair on the other side of the street.

Your hotel had nice rooms of a fine size, good facilities, good bed, good restaurant and a cozy bar.

What really impressed me was your staff. I felt like a welcome guest from arriving to leaving. Welcomed by smiling and kind people in the reception, always a "Hi" or "Hello" and a smile from the cleaning staff, and a fresh "good morning" + very fine service by the staff in the breakfast restaurant.

Always a quick and kind answer from the helpful staff in the front hall and in the reception. Especially thanks to Charlette from the reception who saved me some troubles with our bookkeepers by chasing me up in the freezing wind outside when I had forgotten my receipt when checking out on the 18th.

With 60 - 80 hotel nights per year (more than 25 years) mostly in Europe, I have little to compare with, but knowing the hotels where my last 4 hotel nights this year will be, I can already now tell that my best hotel stay in 2008 was in your place.

Thank You - and please send my regards to oyur fine staff.
Your Sincerly,
Abena Consumer Products"
Crowne Plaza Chicago O'Hare Hotel & Conference Center - Rosemont, Illinois (IL)
Located at
5440 North River Road, Rosemont, Illinois 60018
Hotel Direct: 847-671-6350 Fax: 847-671-5406

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Hotel Direct: 847-671-6350
This hotel is independently owned and operated by F & F Realty.